Elmira, Binghamton,

                                                   Ithaca & Syracuse

facebook logo-blue Click Here To Listen To Carolyn's Podcast Letters spelling hope

Outpatient Programs


1. What happens at the first visit?


Patient evaluations begin with a comprehensive nutritional assessment, which includes metabolic testing and body composition analysis. You will meet with our registered dietitian, who will devise an eating plan and provide you with a referral for psychotherapy if needed. You will also be scheduled for an evaluation by our physician.  Following these evaluations, the team will determine the appropriate level of care and discuss the treatment recommendations with you and/or family when appropriate.


2. Why do I have to do the testing?


Metabolic testing and body composition analysis provide valuable information about how your body adapts to how you eat.  We use this information to do a comprehensive nutritional assessment.  This helps us determine our recommendations for your eating and exercise plan.


3. What happens if I need more than outpatient treatment?


If it is determined that a higher level of care is needed, we will discuss this with you and your family, if appropriate. Although an individual may meet criteria for higher level of care, we will often attempt outpatient care if the individual demonstrates strong motivation and is not at medical risk.


4. Do you work with my therapist?


Yes, we will work with your therapist.  If you do not have a therapist we can refer you to one.


5. Does insurance cover these services?


We participate with many insurance companies as well as Medicare and Medicaid.  We will contact your insurance company and determine if there is any out-of-pocket expense prior to scheduling your first appointment.  We do offer sliding-scale payment options to help make services affordable.  Payment plans are also an option.


6. What is the average length of treatment time?


For those individuals struggling with eating disorders, the majority of work occurs in the outpatient setting. Treatment time varies based on the frequency of appointments.


7. What ages do you treat and do you treat males?


We treat males and females of all ages.


8. How are families involved?


If you are under the age of 18, then your family will be involved. If you are over the age of 18, then it will depend on your case, though we strongly encourage family involvement.


Partial Hospitalization Program


1. What is the treatment philosophy of the program?


Our treatment philosophy is based on research suggesting that people with eating disorders continue their disordered eating if they remain either socially isolated or in a non-supportive setting. They also continue behaviors if they have limited knowledge of how their eating patterns impact their health, currently and long term, or are unable to integrate this knowledge into their daily lives. We believe that there needs to be a shift to an internal locus of control where individuals choose the behaviors and actions necessary for recovery. We provide a structured and supportive environment to help facilitate this change.


2. Will I be seen by a physician or psychiatrist?


Yes. You will be evaluated by our psychiatrist upon admission and then be seen individually once a week. Medical care available by consult.


3. What is the average length of stay?


An average length of stay is 4-8 weeks.


4. How are patients transitioned from the program?


Patients may be transitioned gradually. We recognize that individuals need to slowly experience gaining more independence and practice their new skills while still in a supportive environment. This gradual step down is critical to success. We have four regional Intensive Outpatient Programs, located in Elmira, Syracuse, Ithaca, and Binghamton.  Ideally, step down includes transitioning to an IOP level of care.


5. How are families and support individuals involved in treatment?


We strongly encourage the involvement of  family and/or support individuals.  If families are out of the area, then we do phone sessions or Skype.


6. What if I have food allergies or I am vegan?


We do provide vegan and vegetarian food options. We are also able to accommodate food allergies such as gluten-free.


7. Is overnight lodging available?


We do offer overnight housing at a very reasonable cost for individuals in our program.


8. What is the facility like?


Our facility in Elmira is a Victorian house built in 1851. We have an outdoor deck, which we utilize for groups, and a meditation garden. Our Syracuse setting is also in a large home. located in a quiet residential neighborhood. It's adjacent to a golf course. An outdoor deck is available for activities.


9. What happens if my insurance doesn’t cover the program?


We participate with many insurance companies.  We are also often able to set up single case agreement with companies we don't participate with. Prior to admission, our program manager will contact your insurance company and determine coverage. They will review all out-of-pocket costs and set up a payment plan with you or your family. Throughout the course of treatment, we will be in contact with your insurance company for utilization purposes. We will discuss any change in coverage with you. We provide partial scholarships to help individuals afford treatment. We pride ourselves in making treatment affordable.


10. How many people are in the program and do you treat males?


We are approved for 12 individuals, ages 18 years and older. We treat all genders.


Hoffman House


1. Is there a fee to stay at the Hoffman House?


Yes, a very reasonable fee is charged.


2. Will I have a roommate?


It depends on how many residents are there. We try to match roommates that would be compatible.


3. Is there a curfew?


After the day's program ends, everyone is expected to check in.  There is a 10 p.m. curfew, but you are welcome to go out prior to curfew.


4. Are there activities?


Yes, there are activities. There are numerous board games, puzzles, arts and crafts, television, and wifi.


5. Is the house open on the weekends?


Yes, if needed, the house is open on weekends.


6. What do I need to bring?


All linens and towels are furnished.  If you have special things you would like for your room, you are welcome to bring these items.  Please remember the space is limited, so limit your belongings to what would fit in a regular dresser.


7. Is there a washer and dryer?


Yes, there is a washer and dryer on the premises.


8. Do I need to bring my own food?


During program hours, the food is provided.  On Fridays, as part of the weekend planning, our dietitian will take you to the grocery store to get your groceries for the weekend and help you menu plan.  This is a very important part of your transition.  Being able to plan, shop and prepare your own food for the weekend is key to your recovery.

Our frequently asked questions:

Receive caring and committed service from the professionals at the Nutrition Clinic and Sol Stone Center.

Find the support you need to recover. Call us today.


We are committed to providing the highest quality of care at the Upstate New York Eating Disorder Service - The Nutrition Clinic and

Sol Stone Center.

The highest standard of care - just for you.

The highest standard of care - just for you.

Learn more about us